Inquiries & Visits

Atelier studio hours and retail support

Located in downtown Manhattan with dedicated consultation desks, appointment availability Wednesday through Sunday, and 24-hour dispatch for retail skincare and fragrance orders.

Wed–Sun

Studio hours

24 hours

Order dispatch

412 Mercer

New York, NY

Direct Desk

Send an appointment or order inquiry

Reach out for bridal bookings, custom shade matching consultations, or tracking updates for your online apothecary selections. Our desk responds within one business day.

Browse the online apothecary catalog

Explore our curated selection of boutique fragrances, clean cosmetics, and salon hair formulations while awaiting your response.